Big K’s Agency is committed to safeguarding your privacy and ensuring that your personal information is handled in compliance with Australian laws and relevant GDPR provisions for websites collecting personal information, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).

We may collect personal information from you when you visit our website or engage with our consultancy services, including:

• Name
• Contact details (email, phone number, address)
• Business information (company name, role, industry)
• Information related to your use of our website (IP address, browser type, cookies)

1. Purpose of Collection:

   We collect personal information to provide you with tailored consultancy services, improve our website and services, and communicate effectively.

2. Use and Disclosure of Personal Information

   We use personal information for the following purposes:

   • To provide consultancy services to our clients
   • To communicate updates, marketing materials, or relevant industry information
   • To improve our services and website functionality
   • To meet our legal obligations

   We will only disclose your personal information:

   • With your consent
   • As required by law
   • To service providers who assist us in operating our website (these providers are subject to confidentiality obligations)

3. Storage and Security of Personal Information

   We take reasonable steps to protect your personal information from unauthorised access, loss, or disclosure. Your data is stored securely, and we apply industry-standard security practices.

   Data Retention: We retain personal information only for as long as necessary to meet the purposes outlined in this policy unless otherwise required by law.

4. Cookies and Website Tracking

   Our website may use cookies and other tracking technologies to enhance your experience and analyse website traffic. You can control cookie settings in your browser, but disabling cookies may affect website functionality.

5. Access to and Correction of Personal Information

   You have the right to:

   • Access the personal information we hold about you
   • Request corrections to any inaccuracies or updates

6. Your Rights

   In accordance with Australian law and the GDPR (for international visitors), you may:

   • Request the deletion of your personal data
   • Restrict or object to the processing of your information
   • Request a copy of your data in a commonly used format

7. Changes to Our Privacy Policy

   We may update this policy to reflect changes in our practices or legal requirements. The latest version will be posted on our website with the effective date clearly indicated.

8. Contact Us

   For questions or concerns about our privacy practices or to request information about your data, please contact us at:

   Email: info@bigksagency.com.au